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Decision Making: The Essence of the Manager’s Job
1、decision: 決策
A choice from two or more alternatives.
在兩個(gè)或更多的方案中做出一個(gè)選擇。
2、decision—making process: 決策制定過(guò)程
A set of eight steps including identifying a problem, selecting an alternative, and evaluating the decision’s effectiveness.
一個(gè)包括識(shí)別問(wèn)題,選擇備案方案以及至終評(píng)估決策的結(jié)果等8個(gè)步驟的過(guò)程。
3、problem: 問(wèn)題
A discrepancy between an existing and a desired state of affairs.
現(xiàn)狀與希望狀態(tài)之間的差異。
4、decision criteria: 決策標(biāo)準(zhǔn):
criteria that define what’s relevant in a decision.
決定什么與制定決策有關(guān)。
5、implementation: 實(shí)施
Conveying a decision to those affected and getting their commitment to it.
將決策傳送給有關(guān)的人員和部門,并要求他們對(duì)實(shí)施結(jié)果做出承諾。
6、rational decision—making : 理性決策制定
Describes choices that are consistent and value-maximizing within specified constraints.
前后一致的,追求特定條件下價(jià)值化的選擇。
7、bounded rationality : 有限理性
Decision—making Behavior that is rational, but limited (bounded) by an individual’s ability to process information.
決策行為表現(xiàn)出有限程度的理性,因?yàn)槠涫苤朴趥€(gè)人處理信息能力的局限性。
8、satisficing : 滿意
Acceptance of solutions that are “good enough”.
所接受的決策方案只是“足夠好”的。
9、escalation of commitment: 承諾升級(jí):
An increased commitment to a previous decision despite evidence that it may have been wrong.
一種在過(guò)去決策的基礎(chǔ)上不斷增加承諾的現(xiàn)象,盡管有證據(jù)表明,已經(jīng)做出的決策是錯(cuò)誤的。
10、intuitive decision--making: 直覺(jué)決策
making decision on the basis of experience feeling and accumulated judgment.
基于決策者的經(jīng)驗(yàn),感覺(jué)以及積累的判斷所做出的決策。
11、well—structured problems: 結(jié)構(gòu)良好的問(wèn)題
Straightforward, familiar, and easily defined problems.
一目了然的,熟悉的,容易定義的問(wèn)題。
12、programmed decision: 程序化決策
A repetitive decision that can be handled by a routine approach.
可以通過(guò)例行措施處理的、可重復(fù)性使用的決策方案。
13、procedure: 程序
A series of interrelated sequential steps that can be used to respond to a well—structured problem.
相互關(guān)聯(lián)的一系列順序的步驟,管理者遵循這些步驟對(duì)結(jié)構(gòu)化的問(wèn)題做出響應(yīng)。
14、rule: 規(guī)則
An explicit statement that tells managers what they can or cannot do.
一種明確的陳述,它告訴管理者能做什么和不能做什么。
15、policy: 政策
A guideline that establishes parameters for making decisions.
確立一些參數(shù),為決策提供指南。
16、poorly structured problems: 結(jié)構(gòu)不良的問(wèn)題:
Problems that are new or unusual and for which information is ambiguous or incomplete.
新穎的,不經(jīng)常發(fā)生的,信息模糊的和不完整的問(wèn)題。
17、nonprogrammed decisions: 非程序化決策
a unique decision that requires a custom—made solution.
唯一的,現(xiàn)裁現(xiàn)做的來(lái)解決問(wèn)題的決策。
18、certainty : 確定性
A situation in which a manager can make accurate decisions because all outcomes are known.
在這種情況下管理者可以制定出精確的決策,因?yàn)槊恳环N方案的結(jié)果是已知的。
19、risk: 風(fēng)險(xiǎn)性
Those conditions in which the decision maker is able to estimate the likelihood of certain outcomes.
在這種條件下,決策者能夠估計(jì)出每一種備擇方案的可能性或者結(jié)果。
20、Uncertainty : 不確定性
A situation in which a decision maker has neither certainty nor reasonable probability. estimates available.
在這種情況下,決策制定者既不能肯定它的結(jié)果又不能對(duì)概率做出合理的估計(jì)。
21、directive style : 命令型風(fēng)格
A decision-making style characterized by low tolerance for ambiguity and a rational way of thinking.
具有較低的模糊承受力的人運(yùn)用理性的思維方法的一種決策制定風(fēng)格。
23、conceptual style : 概念型風(fēng)格
A decision—making style characterized by a high tolerance for ambiguity and an intuitive way of thinking.
具有較高的模糊承受力的人運(yùn)用創(chuàng)造性的思維方法的一種決策制定風(fēng)格。
24、behavioral style : 行為型風(fēng)格
A decision—making style characterized by a low tolerance for ambiguity and an intuitive way of thinking.
具有較低的模糊承受力的人運(yùn)用創(chuàng)造性的思維方法的一種決策制定風(fēng)格。
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