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酒店前臺(tái)常用服務(wù)英語：結(jié)賬問題
1．請?jiān)彛蚁胫廊绻X得賬單不對，為什么當(dāng)時(shí)沒有提出疑問？為什么您還會(huì)在賬單上簽名確認(rèn)？
I’m sorry, but could you let me know why you didn’t tell us and sign the bill if you think it is wrong at that time?
2．對不起，是我們的工作出現(xiàn)了失誤，這項(xiàng)收費(fèi)我們會(huì)為您取消。
Sorry, it is our mistake. We will deduct this charge.
3．對不起，按酒店規(guī)定沒有押金單我們不能退您余款，但如果您真的把押金單丟了，我們需要您提供一份收條證明您本人已將余款取回。
Sorry, according to the rule of our hotel without the receipt of deposit we can not refund your balance, but if you really lost the receipt of deposit, we need you provide a receipt to prove that you have got the balance back.
4．我們的賬單格式是在電腦中設(shè)定好的，您要的那種我們提供不了。
The form of our bill is set up by the computer, we couldn’t provide you the bill of that form.
【我要糾錯(cuò)】 責(zé)任編輯：zoe
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